Facts

• Course Level: Foundation
• Certification: PRINCE2 Project Management Foundation
• Duration: eLearning approximately 12 hours, Live Virtual Classroom 3 days, Classroom 3 days
• Exam Duration: 60 minutes
• Pass Mark: 60%
• Prerequisites: No specific project management or PRINCE2 experience required, although basic project awareness is helpful
• Delivery Methods: eLearning 12 hours, Live Virtual Classroom 3 days, Classroom 3 days

Who It’s For

This course is designed for professionals who are new to project management or who support project delivery and want to build a strong grounding in a globally recognised project methodology. It is suitable for aspiring project managers, junior project professionals, team members involved in project delivery, business analysts, coordinators, operational staff, and anyone who needs a structured and proven approach to managing change and delivering successful projects across different industries.

Exam Information

• Exam Duration: 60 minutes
• Number of Questions: 60
• Question Type: Multiple choice, closed book
• Pass Mark: 60%
• Delivery Method: Online remotely proctored exam

Pre-Course Requirements

There are no mandatory prerequisites for this course, and learners do not need previous PRINCE2 knowledge to participate. Learners selecting the classroom or live virtual classroom formats must complete the mandatory online pre-course study to ensure they are fully prepared before attending the instructor-led sessions. It is recommended that learners have a basic understanding of project work to help contextualise the methodology.

FAQ

1-What is the PRINCE2 Project Management Foundation certification?
This certification provides an introduction to the PRINCE2 methodology, covering the principles, practices, and processes used to manage projects effectively in any environment.

2-Does the PRINCE2 Foundation certification expire?
The PRINCE2 Foundation certification does not expire and remains valid for life once passed.

3-How long does it take to complete the PRINCE2 Foundation course?
Most learners complete the eLearning in around 12 hours, while live virtual classroom and classroom formats run over three days.

4-Is the PRINCE2 Foundation exam difficult?
The exam is considered manageable with structured study, and the ILX training materials are designed to fully prepare candidates.

5-Do I need prior project management experience?
No prior experience is required, although familiarity with projects and organisational structures can help with understanding the content.

6-What topics are covered in PRINCE2 Foundation?
The course covers key concepts of projects and PRINCE2, the methodology’s principles, the role of people in projects, the seven practices, and the seven processes.

7-Is the Foundation certification enough to start managing projects?
Yes, Foundation gives a structured framework for project delivery, although many professionals continue to Practitioner level to apply the method in more depth.

8-Is PRINCE2 Foundation recognised globally?
Yes, PRINCE2 is recognised worldwide and adopted across public and private sectors internationally.

9-What skills will I gain after completing PRINCE2 Foundation?
Learners gain the ability to understand project stages, governance, documentation, roles, controls, and structured approaches to delivery.

10-Is the exam included with the course?
Yes, all ILX delivery formats include the official Foundation exam.

11-How is the exam delivered?
The exam is delivered online through a remote proctoring system that verifies identity and ensures exam conditions.

12-Do I need to buy the official manual?
The eLearning package includes a digital manual, while classroom and live virtual formats may offer the manual as an optional hard copy.

13-Can I use the Foundation certification to progress to Practitioner level?
Yes, Foundation is a mandatory prerequisite for taking PRINCE2 Practitioner.

14-How should I prepare for the exam?
Learners should use the official manual, mock exams, process map, and ILX exam simulator for effective preparation.

15-Is PRINCE2 Foundation relevant for agile environments?
Yes, PRINCE2 provides a structured governance layer that complements Agile delivery approaches.

16-What industries use PRINCE2?
PRINCE2 is used in IT, engineering, finance, healthcare, government, construction, retail, and many other sectors.

17-Do employers value PRINCE2 Foundation?
Yes, employers recognise PRINCE2 as a benchmark for reliable project delivery capability.

18-Can I retake the exam if I fail?
Yes, candidates may purchase Take2 exam insurance as an optional extra for a free retake.

19-Does the course include tutor support?
Yes, ILX provides tutor assistance across all delivery methods.

20-What if English is not my first language?
Reasonable adjustments may be available through the exam provider upon application.

PRINCE2® 7 Foundation & Practitioner training. Learn the full PRINCE2 methodology and become a certified project manager. Includes exams, mock tests, tutor support and delivery options: eLearning, virtual classroom or in-person.

FAQ

It is a complete programme that teaches the full PRINCE2® 7 project management method and prepares you for both official exams.

Who should take this course?

Ideal for new or experienced project managers, PMO staff, coordinators, consultants and anyone responsible for project delivery.

Do I need the Foundation certificate before Practitioner?

Yes — Foundation must be passed first. This combined course prepares you for both in one structured programme.

How long does the course take?

eLearning usually takes 30–35 hours. Virtual and classroom options are typically delivered over 4–5 days.

Are the exams included?

Yes. Both the PRINCE2 Foundation and PRINCE2 Practitioner exams are included.

Is the course accredited?

Yes — this programme follows the official PRINCE2® 7 syllabus and is delivered by accredited ILX trainers or drtutor eLearning.

Can I study at my own pace?

Yes — the drtutor eLearning package gives you 12 months’ access so you can study anytime.

Is this course suitable for beginners?

Yes — no previous experience is required. Foundation covers the basics and Practitioner builds real application.

Delivery Comparison Table 

Key Facts

• Certification: PRINCE2 Agile Practitioner
• Prerequisites: Valid PRINCE2 Agile Foundation (or approved certification)
• Exam format: 150-minute multiple-choice scenario-based open-book exam, 60% pass mark
• Duration: Classroom / Virtual Classroom – 2 days; approx. 20–21 hours guided learning
• Language: English

Who It’s For

Project managers, programme managers, Agile coaches, Scrum Masters, business analysts, product owners, change managers, PMO leads, and other professionals responsible for delivering complex projects. Ideal for anyone looking to combine structured governance with Agile flexibility to improve project outcomes.

Frequently Asked Questions (FAQ)

Do I need the Foundation before taking Practitioner?
Yes. A valid PRINCE2 Agile Foundation certificate or other approved qualification is required to take the Practitioner exam.

Is there an online self-paced option?
No. The Practitioner course is only offered through live virtual classrooms or in-person training led by ILX-accredited instructors.

How will this course help me in real projects?
You will learn to tailor PRINCE2 processes and Agile practices to fit your project’s context, manage iterative delivery, guide teams in dynamic environments, and maintain control and quality, ensuring consistent delivery of value.

What is included in the exam?
The exam is scenario-based, multiple choice, open-book (using the official manual), and covers practical application of PRINCE2 Agile in complex projects.

How long does the course take?
The course is typically 2 days for live delivery, with an estimated 20–21 hours of guided learning.

Will I receive a certificate?
Yes. Upon passing the exam, you receive the official PRINCE2 Agile Practitioner certificate.

Can I combine this with other certifications?
Absolutely. This course complements PRINCE2 Foundation, PRINCE2 Agile Foundation, and other project management or Agile certifications, enabling hybrid governance and delivery skills.

Facts

• Course Level: Advanced Professional Certification
• Duration: Approximately 35–40 hours for eLearning; classroom duration varies by schedule
• Exam Duration: 230 minutes
• Pass Mark: Determined by PMI using psychometric scoring
• Prerequisites: PMI eligibility criteria apply
• Delivery Methods: eLearning, Classroom

Who It’s For

This course is designed for experienced project managers, programme managers, project coordinators, PMO professionals, and business analysts who are responsible for leading projects and delivering measurable business outcomes. It is suitable for professionals seeking formal recognition of their project management experience and for those working in complex, enterprise, or regulated environments where a globally recognised certification is required.

Exam Information

• Exam Duration: 230 minutes
• Number of Questions: 180 multiple-choice questions, including pre-test items
• Question Type: Multiple choice
• Pass Mark: Determined by PMI
• Certification: Project Management Professional (PMP)®
• Delivery Method: Online exam booked directly through the Project Management Institute (PMI)
• Exam Voucher: Not included
  

Pre-Course Requirements

To sit the PMP examination, candidates must meet PMI eligibility requirements relating to formal education, verified project management experience, and completion of required project management training hours. Candidates are strongly advised to review the official PMI eligibility criteria before committing to the examination. A mandatory online pre-course applies to learners selecting the classroom delivery option.

Frequently Asked Questions

What is the PMP® certification?
The PMP® is a globally recognised professional certification issued by PMI that validates advanced project management knowledge, experience, and leadership capability.

Who should take the PMP course?
The course is intended for experienced project managers and professionals responsible for delivering projects, programmes, or portfolios within structured environments.

Is the PMP exam included in the course price?
No. The PMP examination is not included and must be booked and paid for directly through the Project Management Institute.

How long does it take to complete the eLearning course?
Most learners complete the eLearning in approximately 35–40 hours, with access available for 12 months.

Is the course aligned to the PMBOK® Guide?
Yes. The course is fully aligned to PMI standards and reflects current PMP examination content.

Do I need prior project management experience?
Yes. The PMP certification is designed for experienced professionals and requires documented project management experience.

Can I study without taking the exam?
Yes. You may complete the training for professional development purposes, but certification requires passing the PMI exam.

Does the course cover Agile and hybrid approaches?
Yes. The course addresses predictive, Agile, and hybrid delivery models in line with current PMP requirements.

Is tutor support available?
Yes. Tutor support is available throughout the learning period for both eLearning and instructor‑led formats.

Is this certification recognised internationally?
Yes. PMP® is recognised globally across industries and sectors.

What roles benefit most from PMP certification?
Project Managers, Programme Managers, PMO leads, Business Analysts, and senior delivery professionals benefit significantly.

Can the course support career progression?
Yes. PMP certification is widely regarded as a benchmark for senior project management roles.

Are study guides included?
Core learning materials are included. Additional PMI publications may be purchased as optional extras.

How is the classroom course structured?
Classroom delivery includes instructor‑led teaching, group exercises, and exam‑focused preparation.

Is there a mandatory pre‑course?
Yes. Classroom learners must complete a mandatory online pre‑course before attending.

How do I book my Project Management Professional (PMP) exam?
The PMP exam is not included with this course. Candidates must apply directly through the Project Management Institute (PMI) website and meet all eligibility criteria listed in the prerequisites before they can take the exam.

How do I access my PMP pre-course work?
For delegates selecting the classroom study option, mandatory online pre-course work must be completed prior to attending. The materials are designed to take approximately four to six hours. Full instructions and access links will be sent within 48 hours of booking. Completion of all pre-course work is required to receive the course completion certificate.

What are the prerequisites for the Project Management Professional (PMP) course?
Candidates must satisfy one of the following eligibility paths:

• Secondary degree (high school diploma, associate’s degree, or global equivalent): Minimum five years of professional project management experience, including at least 7,500 hours leading or directing projects, and 35 hours of project management education or CAPM certification.

• Four-year degree: Minimum three years of professional project management experience, including at least 4,500 hours leading or directing projects, and 35 hours of project management education or CAPM certification.

What are the benefits of obtaining the PMP certification?
The PMP certification is globally recognised and demonstrates advanced project management expertise. It validates your ability to deliver projects efficiently within scope, time, and budget, enhances career opportunities, and often leads to higher earning potential. PMP equips professionals with the tools, techniques, and credibility to manage projects effectively and gain recognition from employers worldwide.

Facts

• Course Level: Advanced Professional Certification
• Duration: Approximately 13 hours eLearning
• Exam Duration: 3 hours
• Pass Mark: Determined by PMI
• Prerequisites: PMI eligibility criteria apply
• Delivery Methods: eLearning

Who It’s For

This course is designed for Project Managers, aspiring Project Managers, Agile team members, Software Developers, and team leaders or managers who are responsible for planning, executing, or delivering Agile projects. It is suitable for professionals looking to formalise their Agile knowledge and enhance their ability to lead Agile initiatives.

Exam Information

• Exam Duration: 3 hours
• Number of Questions: 120 multiple-choice questions
• Question Type: Multiple choice
• Pass Mark: Determined by PMI
• Certification: Agile Certified Practitioner (PMI-ACP)®
• Delivery Method: Online exam booked directly through PMI
• Exam Voucher: Not included
  

Pre-Course Requirements

To sit the PMI-ACP examination, candidates must meet PMI eligibility requirements relating to project experience and formal Agile training hours. There is no mandatory pre-course for the eLearning option.

FAQs

Why should I do a PMI-ACP course?
The PMI-ACP certification validates advanced Agile knowledge, improves project success rates, and demonstrates professional expertise in Agile practices.

What study options are available for the Agile Certified Practitioner course?
The course is available via self-paced eLearning with a 12-month licence. Classroom or live virtual options are not included in this offering.

What are the prerequisites for the PMI-ACP course?
Candidates must meet PMI’s eligibility criteria, including a secondary degree or higher, at least 1,500 hours of experience working on Agile project teams in the last three years, a minimum of 2,000 hours of general project management experience in the last five years (or hold a valid PMP® or PgMP® certification), and 12 hours of formal Agile training. Full details are available on the PMI website.

How do I book my PMI-ACP exam?
The examination is booked directly through the Project Management Institute (PMI) and is not included with the course. Once you’ve applied and eligibility is confirmed, you pay the exam fee to PMI and schedule your exam.

Does this course support career progression?
Yes. PMI-ACP certification enhances career prospects for professionals leading Agile initiatives and demonstrates globally recognised Agile competency.

Who awards the PMI-ACP certification?
The certification is awarded by the Project Management Institute (PMI).

Is prior Agile experience required?
No. While prior experience is helpful, the course provides foundational and practical knowledge required to pass the certification.

How long is the course?
The eLearning course requires approximately 13 hours to complete and is available with a 12-month licence.

Are there any hands-on exercises included?
Yes. Two industry case studies and two hands-on projects are included to reinforce practical Agile skills.

Does the course include exam preparation?
Yes. Five simulation test papers are provided for self-assessment and exam readiness.

Can I complete this course in stages?
Yes. The self-paced eLearning format allows participants to progress according to their own schedule.

Is tutor support available?
Yes. Tutor support is included throughout the 12-month licence period.

Does this course cover multiple Agile frameworks?
Yes. It covers Scrum, Kanban, Lean, XP, and TDD methodologies.

Will this course help me manage Agile teams?
Yes. The training equips learners with practical skills to enhance team performance, stakeholder engagement, and Agile project delivery.

Is the exam included in the course fee?
No. The exam is purchased separately through PMI.

What skills will I gain?
Delegates will gain practical Agile project management skills, value-driven delivery techniques, adaptive planning knowledge, and the ability to lead Agile initiatives.

Key Facts

Certification: ITIL® 4 Foundation
Study Method: eLearning / Virtual Classroom / Classroom
Access Duration: 12 months (eLearning)
Estimated Study Time: 10–12 hours
Exam: Included
Accredited: Fully accredited by ILX & PeopleCert

Who It’s For

This course is ideal for:

• IT Support and Service Desk teams
• IT Managers & Service Delivery Managers
• Operations teams, Infrastructure teams, Network teams
• Cybersecurity, Cloud and Digital professionals
• Project Managers and Agile teams working with IT services
• Professionals seeking ITSM career progression
• Anyone entering IT service roles

Exam Information

• Format: Multiple choice
• Questions: 40
• Duration: 60 minutes
• Pass Mark: 65%
• Delivery: Online, remote-proctored exam

Pre-Course Requirements

No formal prerequisites.
General knowledge of IT, support environments or service operations is helpful but not mandatory.

Extended FAQ (drtutor enhanced version)

1. What is ITIL 4 and why is it important?

ITIL 4 is the world’s leading service management framework, used globally to improve the quality, efficiency and reliability of IT services. It helps organisations reduce downtime, improve customer satisfaction, manage risk and align IT with business priorities.

2. How long does the ITIL 4 Foundation course take?

Most learners complete the course in 10–12 hours, depending on experience.

3. Can I take the ITIL 4 exam online?

Yes. The exam is taken online with a remote proctor, giving you full flexibility.

4. Does the eLearning include the exam?

Yes — all drtutor eLearning packages include the official ITIL 4 Foundation exam.

5. Do I need technical experience?

No technical background is required. ITIL is suitable for beginners and experienced professionals.

6. Is ITIL 4 Foundation recognised internationally?

Yes. ITIL certifications are accepted worldwide across IT, digital services and enterprise operations.

7. What career opportunities does ITIL 4 Foundation support?

Service Desk Analyst, Service Manager, IT Operations roles, Incident/Problem Manager, Process Lead, Digital Service roles, and ITSM leadership positions.

8. Are practice exams included?

Yes — the eLearning includes exam simulators and sample questions to support faster exam success.

9. Can my organisation train multiple staff?

Yes — group and corporate packages are available via drtutor and ILX.

Key Facts

• Certification: ITIL® 4 Direct, Plan & Improve
• Study Time: 12–14 hours (eLearning)
• Delivery Modes: eLearning, Virtual Classroom, Classroom
• Level: Intermediate / Strategic
• Exam Included: Yes
• Accredited: Yes

Who It’s For

Ideal for professionals responsible for shaping strategy, leading teams, or managing improvements. Suitable roles include:

• Change Manager
• Service Designer
• Service Portfolio Manager
• IT Operations Manager
• Risk Manager
• Continuous Improvement Lead
• Transformation Manager
• Team Leaders or Senior Analysts moving into strategic roles

Prerequisites

You must hold one of the following:

• ITIL® 4 Foundation
• ITIL® v3 Foundation
• ITIL® 4 Managing Professional Transition Certificate

Training must be taken via an accredited training organisation.

Exam Information

• Format: Multiple choice
• Duration: 90 minutes
• Pass Mark: 70%
• Closed Book: Yes
• Delivery: Online exam with remote proctor

FAQ

1. Is ITIL® 4 Direct, Plan & Improve globally recognised?
Yes. It is an internationally respected qualification used by organisations worldwide to improve governance, planning, and continual improvement capability.

2. Does the DPI certification expire?
ITIL certificates typically remain valid, but AXELOS recommends renewing every 3 years to stay current with best practice.

3. How long does the eLearning course take to complete?
Approximately 12–14 hours, depending on your study pace.

4. What does the Virtual Classroom option include?
Live tutor-led sessions, discussions, exercises, pre-course learning, and the exam.

5. Are the training materials accredited?
Yes — all DPI content delivered by DrTutor and ILX is fully accredited.

6. Do I need ITIL® 4 Foundation to take this course?
Yes. A valid ITIL® 4 or ITIL® v3 Foundation certificate is required.

7. Is the exam included in all delivery methods?
Yes — all study options include the DPI exam.

8. Can I study at my own pace?
Yes — the eLearning option gives 12 months of flexible access.

9. Is tutor support available in eLearning?
Yes. You receive access to tutor assistance when needed.

10. What topics are covered in DPI?
Governance, continual improvement, organisational change management, GRC, planning, measurement, reporting, and strategic direction.

11. Can I take the exam online from home?
Yes — exams are delivered via secure online proctoring.

12. Is pre-course work required?
Mandatory pre-course applies for Virtual Classroom and Classroom options.

13. Do I receive the official ITIL® DPI manual?
Yes — the manual is included.

14. Can I add Take2 exam insurance?
Yes — it can be selected as an optional extra.

15. Who should take DPI?
Anyone responsible for directing work, improving processes, managing change, or aligning strategy with operations.

Key Facts

• Certification: ITIL 4 Digital & IT Strategy (DITS)
• Prerequisites: Valid ITIL 4 Foundation (or v3 Foundation plus transition where applicable)
• Study Time (eLearning): 25–30 hours
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom
• Exam: Online, remote-proctored, closed-book, 30 multiple-choice questions, 60 minutes, 70% pass mark

Who It’s For

This course is designed for IT and business leaders, digital strategists, CIOs, CTOs, service portfolio managers, project managers, compliance and risk officers, and senior managers responsible for IT strategy and organisational direction. It is ideal for professionals shaping digital strategy and leading transformation initiatives.

Exam Information

The ITIL 4 DITS exam consists of 30 multiple-choice questions, is closed-book, and is taken online under remote proctoring. Candidates have 60 minutes to complete the exam, with a 70% pass mark required to achieve certification.

Pre-Course Requirements

A valid ITIL 4 Foundation certificate (or approved equivalent) is required. Learners should have exposure to IT or digital services, business operations, or organisational change to gain maximum benefit. Mandatory pre-course material must be completed for classroom and virtual delivery.

FAQ

1. What is the scope of the ITIL 4 DITS course?
The course covers strategic planning, digital transformation, governance, risk management, compliance, organisational viability, change management, and alignment of IT and digital services with business objectives.

2. Do I need ITIL 4 Foundation before enrolling?
Yes, a valid ITIL 4 Foundation or equivalent certification is required before taking this course.

3. How long does the eLearning course take to complete?
The eLearning course is approximately 25–30 hours depending on your pace and prior experience.

4. Can the exam be taken online?
Yes, the exam is delivered online under remote proctoring.

5. How many questions are on the exam and how much time is allocated?
The exam has 30 multiple-choice questions and candidates have 60 minutes to complete it.

6. What is the passing score for the exam?
The pass mark is 70%, meaning 21 correct answers out of 30.

7. Are practice exams provided?
Yes, mock tests and practice questions are included to support exam preparation.

8. Is there any pre-course material for classroom or live virtual delivery?
Yes, completion of mandatory short pre-course material is recommended for these formats.

9. Does the course cover governance and compliance?
Yes, governance, risk management, and compliance are core components of the course content.

10. Who benefits most from this course?
IT leaders, digital transformation managers, strategists, project managers, risk officers, service portfolio managers, and senior executives overseeing IT and digital operations.

11. Is the course globally recognised?
Yes, ITIL 4 DITS certification is internationally recognised and valued across industries.

12. Can I combine DITS with other ITIL modules?
Yes, DITS is part of the ITIL Strategic Leader stream and can be combined with other modules for higher-level certification.

13. Are learning materials provided digitally?
Yes, digital manuals, workbooks, and online resources are included.

14. Is tutor support available for eLearning learners?
Yes, DrTutor support is provided for eLearning participants.

15. Can I take this course while working full-time?
Yes, the self-paced eLearning format allows learners to study while continuing professional responsibilities.

16. Will I receive a certificate upon passing?
Yes, successful candidates receive the official ITIL 4 Digital & IT Strategy certification.

17. Does the course teach continual improvement principles?
Yes, continual improvement is embedded throughout the course to ensure sustainable organisational success.

18. Can the course help me manage digital transformation initiatives?
Absolutely, the course provides practical frameworks and strategic guidance for leading digital and IT transformations.

19. Is exam-resit insurance available?
Optional exam-resit insurance can be added at checkout for additional security.

20. What support is provided during the course?
Learners receive tutor guidance, access to digital resources, and assistance with exam preparation throughout their learning journey.

Facts

• Course Level: Foundation, Managing Professional, Strategic Leader
• Certification: ITIL 4 Foundation; ITIL 4 Direct, Plan & Improve; ITIL 4 Digital & IT Strategy
• Duration: 82 hours eLearning; 5-day Live Virtual Classroom; 5-day Classroom
• Exam Duration: 60–90 minutes per exam, depending on course
• Pass Mark: 65–70%
• Prerequisites: None for ITIL 4 Foundation; ITIL 4 Foundation required for the other two
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom

Who It’s For

This course is ideal for IT and digital managers, senior executives, aspiring leaders, and professionals responsible for IT service delivery, governance, and strategic initiatives. It is suitable for individuals seeking to enhance organisational value through improved digital strategy, governance frameworks, and service management practices across IT-enabled products and services.

Exam Information

• Exam Duration: 60–90 minutes per exam
• Number of Questions: 40–60 per exam, depending on certification
• Question Type: Multiple choice, closed book
• Pass Mark: 65–70% depending on certification
• Delivery Method: Online via remote proctor or in-classroom for Live/Physical options

Pre-Course Requirements

There are no prerequisites for the ITIL 4 Foundation exam. For ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy, learners must hold a valid ITIL Foundation certificate. No prior experience is mandatory, but practical exposure to digital service management and IT operations is recommended to maximise learning benefits.

FAQ

What is the ITIL® 4 Strategic Leader designation?
The ITIL® 4 Strategic Leader designation recognises professionals who have achieved a comprehensive understanding of IT strategy, governance, and digital transformation through three core ITIL 4 certifications.

Which certifications are included in this bundle?
The bundle includes ITIL 4 Foundation, ITIL 4 Direct, Plan & Improve, and ITIL 4 Digital & IT Strategy.

How long is the eLearning course?
The eLearning option provides approximately 82 hours of accredited online content, accessible for a 12-month licence period.

Can I take the exams online?
Yes, all included exams can be taken online via a secure remote proctoring system.

Do I need to complete ITIL 4 Foundation before the other courses?
Yes, ITIL 4 Foundation is required before taking ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy.

What is included in the learning materials?
All courses include accredited digital learning resources, official manuals, scenario-based exercises, and exam preparation tools.

Are tutor support and guidance included?
Yes, full DrTutor tutor support is provided throughout the learning path to help learners succeed in all three certifications.

How is the Live Virtual Classroom delivered?
The Live Virtual Classroom is an interactive, five-day course in an online virtual environment with 6–7 hours of instructor-led training each day.

Is there an in-person classroom option?
Yes, the bundle also offers a five-day in-person instructor-led course with workshops, exercises, and exam preparation.

What is the pass mark for the exams?
Pass marks vary by exam and range between 65–70% depending on the certification.

Can I purchase optional extras?
Yes, optional extras such as Take2 exam insurance and hardcopy manuals are available at checkout.

Do these certifications expire?
No, ITIL certifications do not expire.

How do these certifications benefit my career?
Achieving the ITIL 4 Strategic Leader designation demonstrates expertise in IT service management, strategy, and governance, enhancing career prospects in senior IT and digital leadership roles.

Can I apply these skills in real-world projects?
Yes, the learning path includes scenario-based exercises and practical examples to directly apply ITIL principles to organisational IT and digital strategies.

Are the courses internationally recognised?
Yes, all three ITIL certifications included are globally recognised and accredited by PeopleCert.

What is the total duration for the Live or Classroom options?
Both the Live Virtual Classroom and Classroom options are five-day courses, with 6–7 hours of learning per day.

Key Facts

• Accreditation: ILX Group / AXELOS
• Certification: MoP® Foundation
• Exam: 50 multiple-choice questions, 40 minutes, pass mark 50%
• Duration: 10–12 hours eLearning, 1–2 days Virtual/Classroom
• Access Period: 12 months for online learners
• Prerequisites: None; suitable for beginners and experienced professionals

Frequently Asked Questions (FAQ)

Who should take this course?
Portfolio managers, PMO staff, senior stakeholders, change managers, and anyone responsible for managing multiple initiatives.

Do I need prior project or programme management experience?
No, the course is designed for both beginners and experienced practitioners.

How long does the exam take, and what is the pass mark?
The exam is 40 minutes long, consisting of 50 multiple-choice questions. The pass mark is 50%.

Is the exam included in the course?
Yes — all delivery formats include the official MoP Foundation exam.

Can I study at my own pace?
Yes — the eLearning route provides 12 months’ access to allow flexible learning.

What support is available during the course?
Full tutor support, mock exams, study guides, and interactive resources are provided throughout.

Is the MoP Foundation recognised globally?
Yes — MoP is a globally recognised framework for portfolio management in organisations.

Key Facts

Certification: MoP® Foundation + MoP® Practitioner
Accreditation: PeopleCert / Axelos
Prerequisite for Practitioner: MoP® Foundation
Exam method: Online with remote proctor
Exam type: Multiple-choice (Foundation) and Objective Testing (Practitioner)
Study format: Virtual Classroom or In-Person/ Tutor support
Provider:  ILX-accredited tutor-led components

FAQ

Is this course suitable for beginners?
Yes. It starts at Foundation level and builds up to Practitioner, making it suitable for those new to portfolio management.

Are both exams included?
Yes. The combined package includes both MoP Foundation and MoP Practitioner exams.

Do I need the MoP manual?
Yes. The Practitioner exam is open-book using the official MoP manual.

Can I take Practitioner without Foundation?
No. You must pass the Foundation exam before attempting Practitioner.

Is the content identical across delivery methods?
Yes. All formats cover the full MoP syllabus, including principles, practices and application.

Does this qualification help with PMO or strategic roles?
Absolutely. MoP skills are highly valued in PMOs, governance boards, strategy teams and senior management environments.

Facts

• Course Level: Professional learning path.
• Duration: 12-month access.
• Study Time: Approximately 14 hours plus applied projects and electives.
• Delivery Method: eLearning only.
• Certification: Skills and knowledge-based programme with course completion certificate.
• Exam: No single formal exam included.

Who It’s For

This learning path is suitable for graduates, early-career professionals, and career-changers seeking to build practical business analysis and data analytics skills. It is also appropriate for professionals in business, IT, operations, or project roles who want to strengthen analytical capability and transition into business analysis responsibilities.

Exam Information

This learning path does not have a single, overarching exam. Instead, learners are assessed across individual courses and projects as follows:

• Certified Business Analysis Professional (CBAP®): Learners must complete at least 85% of the online self-paced learning or attend one live virtual classroom batch, complete one project, and pass one assessment with a score of at least 60%. Formal CBAP® exam registration is separate via IIBA, requiring eligibility criteria.

• Tableau Training: Learners complete at least 85% of the course and a project-based assessment to demonstrate dashboard creation and data visualisation skills.

• Data Analysis and Visualisation with Python: Completion of at least 85% of the online course is required, with practical exercises assessed.

• Mathematical Optimisation for Business Problems: At least 85% of the course must be completed, with project exercises used for assessment.

• Business Analyst Capstone Project: Learners attend one LVC batch and complete a real-world project demonstrating applied business analysis skills.

• Harvard Business Publishing Case Studies: Learners complete one LVC batch and submit analysis of case studies for assessment.

• Elective Courses (Agile Scrum Master, CCBA®, SQL, R, Excel): Assessment varies by course, typically requiring completion of exercises or projects.

Learners receive a course completion certificate for the learning path after meeting the above criteria across all modules. Individual certifications (e.g., CBAP®) are obtained by fulfilling external exam and eligibility requirements where applicable.

Note: There is no single formal certification exam associated with this learning path. Learners receive a course completion certificate upon meeting defined completion and assessment criteria across the included modules. Some individual courses within the programme may align to external certification pathways, which are pursued separately if eligibility requirements are met.

Pre-Course Requirements

There are no mandatory prerequisites for enrolling in this learning path. Prior exposure to business processes, data analysis, or project environments is beneficial but not required.

Frequently Asked Questions

What is the Business Analysis Business Analyst Learning Path?
It is a structured eLearning programme that develops business analysis, data analytics, and Agile skills through multiple integrated courses and practical projects.

How long do I have access to the course?
You will have 12 months’ access to all learning materials from the date of enrolment.

Is this course suitable for beginners?
Yes. The learning path starts with foundational concepts and progressively builds advanced skills, making it suitable for beginners and career-changers.

Is there a formal certification included?
There is no single formal certification exam included, but learners receive a course completion certificate and gain training aligned to recognised industry standards.

Can this course help me become a Business Analyst?
Yes. The learning path develops the core skills, tools, and methodologies required for Business Analyst roles across multiple industries.

What tools will I learn during the programme?
You will gain experience with Excel, Tableau, Python, SQL, R, Agile Scrum frameworks, and supporting analytical libraries and tools.

Is the training self-paced?
Yes. The programme is delivered entirely as self-paced eLearning, allowing you to study around work and personal commitments.

Does this course include real-world projects?
Yes. The learning path includes applied projects, case studies, and a capstone project designed to reflect real business scenarios.

What industries is this course relevant to?
The skills taught are applicable across finance, technology, consulting, healthcare, retail, public sector, and professional services.

Will this course help with career progression?
Yes. The programme strengthens analytical capability, decision-making skills, and technical knowledge valued by employers.

What salary can a Business Analyst expect in the UK?
In the UK, Business Analysts typically earn between £40,000 and £65,000 per year, with senior and specialist roles exceeding £70,000 depending on experience and sector.

Does this course guarantee a job?
No course can guarantee employment, but this learning path significantly improves job readiness and employability.

Are there any live sessions included?
This delivery option focuses on eLearning. Some modules reference live virtual components conceptually, but the programme is completed online.

Can I study while working full-time?
Yes. The self-paced structure is designed to support learners studying alongside full-time employment.

Is financial instalment payment available?
Yes. Monthly payment options are available, subject to finance approval.

Facts

• Course Level: Foundation
• Course Duration: 12-month licence for eLearning; 3 days for classroom/virtual options
• Delivery Method: eLearning, Live Virtual Classroom, Classroom
• Certification: APMG International Change Management Foundation
• Awarding Body: APMG International

Who It’s For

Prerequisites

Exam Information

• Multiple choice exam
• 50 questions, split into four sections
• Duration: 40 minutes
• Closed book
• Pass mark: 50%

Optional Extras

Pre-course Requirements

Frequently Asked Questions

How is the Change Management Foundation course delivered?
Available via eLearning, live virtual classroom, and in-person classroom. eLearning takes approximately 10–12 hours, while classroom options are delivered over three days.

Who is the Change Management Foundation course for?
Ideal for professionals involved in organisational change initiatives, including Project Managers, team leaders, HR professionals, and anyone seeking to improve their understanding of change processes.

How do I access my digital study guide?
Upon purchasing the course, you will receive an email to redeem your exam voucher on the APMG portal, which grants access to the digital Change Management v3 study guide.

What happens if I fail my exam?
You may re-take the exam for a fee. Pass Protect allows you to re-sit at a reduced cost if purchased alongside your initial course.

Can I purchase a hardcopy of the study guide?
Hardcopy is included with classroom and live virtual classroom options. eLearning learners can add it as an optional extra.

Is this course internationally recognised?
Yes, the APMG Foundation certification is recognised globally as a standard for change management competence.

Do I need prior experience in change management?
No formal experience is required, but familiarity with organisational processes and project management is beneficial.

How long is the eLearning licence valid?
The eLearning licence provides 12 months of access to training materials and exercises.

Does the course include tutor support?
Yes, tutor support is provided for all study options to guide learning and answer questions.

What roles will this course help me in?
Supports Change Managers, Project Managers, Programme Managers, Portfolio Managers, HR professionals, team leaders, and business leaders responsible for change.

How will this course benefit my career?
Provides internationally recognised certification and equips you with practical skills to support and implement organisational change effectively.

Can the skills learned be applied in Agile or hybrid projects?
Yes, principles are applicable across various methodologies, including Agile, traditional, and hybrid environments.

Is the study guide included in the course fee?
Digital version included with all options; hardcopy included with classroom and live virtual classroom. Optional for eLearning.

What is the pass mark for the exam?
50% of the total marks (25/50).

Are there pre-course requirements for eLearning?
No mandatory pre-course work for eLearning.

Facts

• Course Level: Professional, accredited Foundation & Practitioner programme.
• Duration: 5 Days.
• Delivery Method: Live virtual classroom.
• Certification: APMG International Change Management™ Foundation & Practitioner.

Who It’s For

This course is ideal for Change Leaders, Change Managers, Organisational Development Managers, Project Managers, Programme Managers, Portfolio Managers, and other professionals supporting or managing change initiatives.

Prerequisites

There are no formal prerequisites for this course. Completion of the Foundation exam is required before undertaking the Practitioner exam.

Exam Information

Foundation Exam
Format: Multiple-choice assessment
Number of questions: 50
Sections: Four
Duration: 40 minutes
Pass mark: 25 out of 50 (50%)
Closed book: Yes

Practitioner Exam
Format: Objective testing based on a case study scenario
Reference materials: Official Change Management v3 study guide allowed
Sections: Five
Marks per section: 16
Duration: Two and a half hours
Pass mark: 40 out of 80 (50%)

Pre-Course Requirements

Completion of mandatory online pre-course work is required for the live virtual classroom option to ensure participants are prepared for immersive training.

Optional Extras

The official Change Management v3 study guide (for eLearning only) and Pass Protect exam insurance are available.

Frequently Asked Questions

What is APMG International Change Management?
APMG International Change Management provides a globally recognised standard for change management practices, combining theoretical frameworks with practical application to ensure successful organisational change.

How long is the course?
The live virtual classroom delivery lasts five days, with the first three days covering the Foundation level and the final two days covering the Practitioner level.

What study options are available?
Participants can choose eLearning, live virtual classroom, blended learning, or classroom delivery, with eLearning access provided for 12 months.

How will this course help my career?
This course enhances your ability to manage and lead change initiatives, demonstrating globally recognised expertise that increases employability, influence, and career progression opportunities.

Do I need prior knowledge of change management?
No prior experience is required, though familiarity with organisational processes and project management may be beneficial.

What is included in the course fee?
Training, exams, tutor support, and course materials are included. The study guide is included for live virtual classroom courses and optional for eLearning.

How is the course delivered online?
The live virtual classroom provides interactive instructor-led sessions, practical exercises, and case study analyses, delivering the engagement of a physical classroom in an online environment.

Can I complete the Practitioner exam without passing Foundation?
No, you must pass the Foundation exam before attempting the Practitioner exam.

What is the format of the Foundation exam?
The Foundation exam is multiple-choice, 50 questions, 40 minutes, closed book, pass mark 50%.

What is the format of the Practitioner exam?
The Practitioner exam is objective testing based on a case study, five sections of 16 marks each, two and a half hours duration, open book using the official study guide, pass mark 50%.

How do I apply for reasonable adjustments for exams?
You must contact ILX during the exam scheduling process, providing at least 15 working days’ notice for reasonable adjustments.

Are there any pre-course requirements?
Mandatory online pre-course work is required for the live virtual classroom option.

Can I access the official study guide digitally?
Yes, the digital Change Management v3 study guide is available once your exam voucher is redeemed via the APMG portal.

What optional extras are available?
Pass Protect exam insurance and the official study guide for eLearning courses can be added at checkout.

How will this course improve my organisational impact?
Participants gain skills to plan, communicate, and implement change effectively, engage stakeholders, and embed new practices to sustain organisational improvement.

What are the typical career outcomes and salary expectations?
Professionals with APMG International Change Management certification often progress to senior roles such as Change Manager, Organisational Development Manager, or Programme Manager. UK salaries typically range from £50,000 to £80,000 per year depending on experience and seniority.

Is travel required for the course?
No, the live virtual classroom allows full participation online.

What practical skills will I gain?
Participants will develop stakeholder management, facilitation, coaching, communication planning, value assessment, and change sustainability skills.

How are exams scheduled?
Exams are scheduled via APMG once vouchers are redeemed. Participants can select their preferred date and time.

What is the total duration of learning for eLearning?
The eLearning course provides approximately 27 hours of content, accessible over 12 months.

Facts

• Course Level: Foundation / Practitioner
• Certification: Scrum Product Owner
• Duration: 10 hours (eLearning)
• Exam Duration: 50 minutes
• Pass Mark: 60%
• Prerequisites: None
• Delivery Methods: eLearning, Live Virtual Classroom, Classroom

Who It’s For

This course is ideal for individuals wishing to develop expertise as a Scrum Product Owner. It is suitable for IT professionals, project managers, business analysts, and team members seeking to maximise value delivery and ensure alignment between business objectives and development activities.

Exam Information

• Exam Duration: 50 minutes
• Number of Questions: 50
• Question Type: Multiple choice
• Pass Mark: 60%
• Delivery Method: Closed book, exam included

Pre-Course Requirements

No prior certifications, qualifications, or pre-course work are required.

FAQ

1. What is a Scrum Product Owner?
A Scrum Product Owner is responsible for maximising the value of products by prioritising work and acting as a bridge between stakeholders and development teams.

2. What study options are available?
The course is available as eLearning, Classroom, and Live Virtual Classroom.

3. What is a product backlog in Scrum?
A product backlog is an organised list of features, improvements, and tasks required to deliver a product vision. Items are prioritised to maximise value.

4. Is the exam included in the course price?
Yes, the exam is included, with optional Pass Protect insurance available.

5. How long does the eLearning course take?
Approximately 10 hours, which can be completed at your own pace over 12 months.

6. Are there prerequisites for this course?
No formal prerequisites are required.

7. How does this course benefit my career?
It demonstrates professional competence in the Scrum Product Owner role, enhances career prospects, and is highly valued in Agile environments.

8. Can I apply the knowledge immediately in my workplace?
Yes, the course provides practical skills to manage backlogs, plan sprints, and facilitate stakeholder collaboration.

9. What certification will I receive?
Scrum Product Owner certification accredited by APMG-International.

10. How is the live virtual classroom delivered?
Through interactive instructor-led online sessions with exercises, scenario discussions, and exam preparation guidance.

11. Is the course suitable for beginners?
Yes, the course is designed to be accessible for those new to Scrum and Agile methodologies.

12. What learning materials are provided?
Official digital course materials and tutor support are included.

13. Are workshops included in the classroom option?
Yes, scenario-based exercises and workshops are part of the in-person training.

14. How are product backlog items prioritised?
The Product Owner ranks items by value, business need, and stakeholder priorities.

15. Will this course prepare me for Agile project challenges?
Yes, it equips learners with techniques to address real-world challenges in Agile project delivery.

16. Can I retake the exam if needed?
Yes, with optional Pass Protect exam insurance, a resit can be arranged at reduced cost.

17. How do I manage stakeholder expectations in Scrum?
The course provides strategies to communicate product goals, priorities, and progress effectively.

18. Will I understand sprint planning and reviews?
Yes, the course covers facilitation of sprint planning, review, and retrospective sessions.

19. Is tutor support available throughout the course?
Yes, learners have full access to tutor guidance for the duration of their study.

20. Does this course help with team collaboration?
Absolutely, it emphasises communication, collaboration, and alignment between stakeholders and development teams.

Facts

• Course Level: Foundation / Practitioner entry-level
• Certification: Agile Scrum Master (ASM)
• Duration: Approx 9-10 hours (eLearning)
• Exam Duration: 90 minutes
• Pass Mark: 65%
• Prerequisites: None
• Delivery Methods: eLearning

Who It’s For

Project Managers, Product Managers, Scrum Masters, Scrum Product Owners, and other team leaders or managers seeking formal recognition of their Scrum skills and the ability to lead Agile teams effectively.

Exam Information

• Exam Duration: 90 minutes
• Number of Questions: 40
• Question Type: Multiple choice
• Pass Mark: 65%
• Delivery Method: Online (remote proctored) or in-class as per delivery mode

Pre-Course Requirements

There are no mandatory prerequisites. The course is suitable for professionals new to Scrum as well as those with some Agile experience looking to formalise their knowledge.

FAQ

Who is the Agile Scrum Master course designed for?
Project managers, team leaders, Scrum Masters, Product Owners, and professionals involved in Agile projects.

What is the pass mark for the ASM certification?
65%

Is the Agile Scrum Master certification hard?
The course prepares you with both theory and practical exercises to ensure success.

What study options are available for the ASM course?
eLearning, Live Virtual Classroom, and Classroom

How long is the eLearning course?
Approximately 9 hours

Does the course include practical exercises?
Yes, two live Scrum projects are included to apply learned skills.

Are exams included in the course price?
Yes, the exam is included.

How many simulation tests are provided?
Four simulation test papers are included to test knowledge.

Is there tutor support during the course?
Yes, tutor support is included.

Can this certification help career growth?
Yes, it demonstrates capability in leading Agile teams and project delivery.

What Scrum tools will I learn?
JIRA cloud site for project setup and management.

Can I implement Scrum in distributed teams after this course?
Yes, the course covers distributed Scrum practices.

Do I need prior Agile experience?
No prior experience is required.

Is this certification recognised internationally?
Yes, EXIN accreditation ensures global recognition.

How is the certification exam delivered?
Multiple choice, online remote proctored or in-class depending on delivery.

Can I combine this with Product Owner training?
Yes, it complements Scrum Product Owner certification for complete Agile knowledge.

Course Facts & Details

Frequently Asked Questions (FAQ)

1. Do I need prior experience in marketing or sales?
No — this course is designed for both beginners and experienced professionals, so you can start with confidence.

2. Can I study while working full-time?
Yes — the programme is 100% online, self-paced, with optional live sessions, making it ideal for busy professionals.

3. Will this diploma guarantee a job or promotion?
No guarantees — but the skills and internationally recognised certification significantly enhance employability and career growth.

4. Is the diploma recognised internationally?
Yes — the Professional Diploma in Marketing & Sales is recognised across industries globally, adding credibility to your profile.

5. Can business owners benefit without hiring agencies?
Absolutely — you will gain the skills to plan, execute, and monitor both marketing and sales campaigns independently, saving costs and increasing control.

6. How long does it take to complete the course?
The typical completion time is 3–6 months, depending on your pace and time commitment.

7. What format is the course delivered in?
The course is fully online, combining self-paced modules, interactive assignments, and optional live sessions for deeper learning.

8. Are there assessments or exams?
Yes — you will complete practical assignments, case studies, and a final project or exam to demonstrate your skills.

9. Can I get a certificate after completion?
Yes — you will earn a Professional Diploma in Marketing & Sales, recognised internationally and valuable for career advancement.

10. Will this course improve my business revenue?
Yes — by integrating marketing strategies with sales techniques, you will be able to attract high-quality leads and convert them into paying customers.

11. Is this suitable for freelancers?
Absolutely — freelancers can apply these skills to provide marketing and sales services to clients or grow their own businesses.

12. Can I apply the skills immediately?
Yes — every module is designed with practical, real-world applications so you can implement strategies from day one.

13. Does the course cover digital marketing tools?
Yes — you will learn key tools for analytics, social media management, CRM, email campaigns, and marketing automation.

14. Is this course suitable for SMEs and startups?
Yes — small and medium-sized businesses benefit by learning how to run marketing and sales effectively without depending on external agencies.

15. Are there opportunities to network with other learners?
Yes — the course provides forums, optional live sessions, and community interactions to share experiences and network with peers and instructors.