ITIL® 4 High-Velocity IT (HVIT)

About the course

The ITIL® 4 High-Velocity IT (HVIT) course delivers a focused, practical route to mastering how organisations deliver digital products and services at speed while maintaining resilience, governance and customer value. Designed for leaders and practitioners working in high-tempo environments, HVIT combines proven ITIL guidance with Lean, Agile, DevOps and product management thinking to create a coherent approach for modern delivery pipelines.

This programme goes beyond abstract theory: it explains how to design and operate value streams that move fast, reduce cycle time, and preserve stability through automation, continuous delivery practices, telemetry and robust controls. You will learn how organisations successfully sequence experiments, manage risk in rapid release cycles, and scale delivery across teams without sacrificing compliance or user experience. The course uses real-world scenarios, practical exercises and decision frameworks so you can apply learning immediately to your teams and platforms.

Completing HVIT gives you both the vocabulary and the applied techniques senior stakeholders expect: how to balance velocity with resilience, how to structure teams around outcomes not tasks, how to use metrics that actually inform decisions, and how to embed continuous improvement into every delivery loop. The certification prepares you for the official ITIL® HVIT exam and supports progression within the ITIL 4 Managing Professional stream.

What’s Included

Accredited ITIL® 4 HVIT training materials and learning modules
Official ITIL® 4 HVIT exam voucher
Interactive case studies and scenario exercises
Practice exam questions and mock tests
Digital study guide and downloadable reference materials
Tutor support and learner helpdesk access
12-month access for eLearning students (where applicable)
Certificate issued upon successful completion
Optional exam insurance / Take2 available at checkout

Delivery Options & Pricing

eLearning – Delivered by ILX with DrTutor support

Self-paced, 12-month licence; approx. 12–14 hours study time; fully accredited, exam included. Price: £871.50 + VAT

Live Virtual Classroom – Instructor-led (ILX tutors)

Real-time interactive delivery across scheduled sessions; practical workshops and exam preparation; typical format delivered over 2–3 days depending on timetable. Price: £2,675.00 + VAT

Classroom – In-person (ILX accredited)

Face-to-face instructor delivery with group activities, labs and scenario facilitation; typical programme length 2–3 days. Price: £2,452.25 + VAT

(eLearning is delivered by ILX with DrTutor learner support included.)

What you'll learn

Understand the characteristics of high-velocity organisations and how they operate
Map and optimise value streams to increase flow and reduce waste
Apply Agile, Lean and DevOps practices inside an ITIL service-value system
Design and operate automated delivery pipelines with appropriate controls
Use measurement, observability and telemetry to make faster, evidence-based decisions
Manage risk, resilience and compliance in rapid release cycles
Build and lead cross-functional teams focused on outcomes and product value
Embed continual improvement and safe experimentation into delivery lifecycles
Prepare to apply HVIT principles across cloud, platform and product teams

Key facts

Key Facts

Certification: ITIL® 4 High-Velocity IT (HVIT)
Study formats: eLearning, Live Virtual Classroom, Classroom
eLearning access: 12 months
Estimated eLearning study time: 12–14 hours
Typical live/classroom duration: 2–3 days (format dependent)
Exam included: Yes (voucher provided with training)
Accredited: Yes — PeopleCert / ITIL framework

Who It’s For

Digital transformation leads, DevOps engineers, release and platform teams, product owners, service delivery and operations managers, automation and SRE practitioners, architects and anyone responsible for delivering software, services or digital change at pace.

Exam Information

Format: Multiple-choice
Questions: 40
Duration: 90 minutes
Pass mark: 70%
Delivery: Online, remote-proctored (closed book)
Prerequisite: ITIL® 4 Foundation (or equivalent entry as defined by PeopleCert)

Pre-Course Requirements

A valid ITIL® 4 Foundation certificate (or ITIL v3 Foundation plus transition where applicable) is required.
Learners should have practical exposure to digital delivery, service operations or development practices to maximise benefit.
For Live or Classroom delivery, completion of mandatory short pre-course material is recommended.

FAQ

1. What makes HVIT different from other ITIL 4 modules?
HVIT focuses specifically on running and scaling high-velocity digital delivery — blending ITIL guidance with DevOps, Agile and lean practices to support rapid, resilient value streams.

2. Who should take this course first — HVIT or other ITIL modules?
Start with ITIL 4 Foundation to gain core concepts; after that, HVIT is suitable for those working in fast delivery environments or aiming for the Managing Professional stream.

3. How long will the eLearning take to finish?
Typical completion for eLearning is 12–14 hours, depending on prior experience and learning pace.

4. Can I take the exam online from home?
Yes. The exam is delivered via secure remote proctoring, allowing you to sit from home or the office.

5. Is tutor support available for eLearning students?
Yes. DrTutor provides learner support for the ILX-delivered eLearning package, including helpdesk access and guidance.

6. What practical exercises are included?
The course includes scenario workshops, value-stream mapping tasks, resilience exercises and mock decision scenarios that mirror real delivery challenges.

7. What happens if I fail the exam?
You can purchase an optional resit package (Take2) or rebook the exam independently; DrTutor can advise on resit options.

8. Does the course include any hands-on labs or tools?
While HVIT is primarily conceptual and strategic, practical sessions include templates, metrics dashboards and worked examples of CI/CD and automation patterns.

9. Is prior technical experience required?
Not strictly, but practical experience in delivery, operations or development will make the content more immediately applicable.

10. Will this qualification help me get a promotion or new role?
Yes — HVIT signals modern digital delivery competency and is recognised by organisations prioritising cloud, automation and product-centric teams.

11. Can organisations train multiple members at once?
Yes — DrTutor can arrange private group bookings for Virtual Classroom or Classroom delivery with tailored scheduling.

12. Are course materials downloadable?
Yes — learners receive downloadable reference materials, templates and the official syllabus content for study and reference.

13. How is the course assessed?
Assessment is via the official PeopleCert multiple-choice exam requiring 70% to pass.

14. Does HVIT cover compliance and governance at speed?
Yes — the course covers how to implement lightweight governance, risk and compliance strategies that do not impede velocity.

15. How does HVIT relate to SRE and platform engineering?
HVIT complements SRE and platform engineering by providing governance and management practices that enable safe fast flow while supporting reliability objectives.

16. Are continued professional development (CPD) credits available?
Yes — completing the course contributes CPD hours; exact allocation depends on organisational policy.

17. Can I combine HVIT with other ITIL modules for the Managing Professional qualification?
Yes — HVIT is one of the modules that contribute to ITIL 4 Managing Professional when taken with the other required modules.

18. How soon can I apply what I learn?
Immediately. The course emphasises practical application and provides tools and templates designed for rapid adoption within teams and delivery pipelines.

Enrolment options

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