Problem solving is the action of defining the problem; defining the reason for the problem; finding, prioritizing, and choosing another possibility for a solution; and implementing a solution.
Problem-solving skills are vital in practically any advanced role you can think of. You will learn how to develop and establish your problem-solving skills, therefore leadership must guide their employees and develop problem-solving techniques. Finding a suitable solution for concerns can be accomplished by following the basic step problem-solving process and methodology outlined below.
Problem Solving - Describing the Problem: The learner will understand how to measure a problem over time by using a common run chart to visualize the gap between past performance and future goals.
Problem Solving - Finding the Root Cause: The learner will understand how to use a cause and effect diagram to find the root cause of a problem.
Go Team Problem-Solving Method for Teams: The learner will apply the GO TEAM method in a team environment to solve a problem.
Learn the techniques used to identify the cause of a particular problem
Learn ways to describing the problem
Understand the techniques used to solve the problem
Understand the importance of using run chart to visualize the gap between past performance and future goals.