Problem Solving

Problem solving is the action of defining the problem; defining the reason for the problem; finding, prioritizing, and choosing another possibility for a solution; and implementing a solution.

Problem-solving skills are vital in practically any advanced role you can think of. You will learn how to develop and establish your problem-solving skills, therefore leadership must guide their employees and develop problem-solving techniques. Finding a suitable solution for concerns can be accomplished by following the basic step problem-solving process and methodology outlined below.

Problem Solving - Describing the Problem: The learner will understand how to measure a problem over time by using a common run chart to visualize the gap between past performance and future goals.

Problem Solving - Finding the Root Cause: The learner will understand how to use a cause and effect diagram to find the root cause of a problem.

Go Team Problem-Solving Method for Teams: The learner will apply the GO TEAM method in a team environment to solve a problem.