ITIL® 4 Strategic Leader Bundle

About the course

The ITIL® 4 Strategic Leader Learning Path is designed to equip executives, senior managers, and IT professionals with the comprehensive skills and strategic insight required to lead in today’s rapidly evolving digital and service-driven business environment. This integrated learning path combines three globally recognised ITIL® 4 certifications—ITIL® 4 Foundation, ITIL® 4 Direct, Plan & Improve, and ITIL® 4 Digital & IT Strategy—into a cohesive programme that provides both foundational knowledge and advanced strategic capabilities. Participants will gain a robust understanding of service management principles, the service value system, governance, risk management, and digital strategy execution, all aligned to deliver measurable business outcomes.

Through immersive learning experiences, scenario-based exercises, and practical case studies, learners will explore how to integrate IT strategy with business objectives, optimise service value streams, and drive continual improvement across their organisations. The programme emphasizes practical application, enabling leaders to translate theory into actionable strategies that enhance operational efficiency, improve decision-making, and support innovation. By mastering the ITIL® 4 framework, participants will develop the ability to create sustainable, value-driven digital transformation initiatives that align IT services with business priorities and stakeholder expectations.

This learning path also positions learners to achieve the prestigious ITIL® 4 Strategic Leader designation, demonstrating mastery in both directing, planning, and improving service delivery, as well as crafting and executing effective digital strategies. Beyond individual professional growth, the course provides organisations with leaders capable of fostering high-performing teams, optimising service management practices, and ensuring technology investments consistently deliver value.

Upon completion, participants will not only be prepared for all three ITIL® 4 certification exams but will also gain a strategic lens for evaluating and improving IT and digital operations. This comprehensive understanding empowers leaders to confidently drive transformation, manage change, mitigate risks, and leverage innovation to achieve competitive advantage. Whether you are shaping organisational strategy, leading IT-enabled projects, or advancing your professional credentials, the ITIL® 4 Strategic Leader Learning Path provides the knowledge, confidence, and executive-level insight necessary for impactful leadership.

What’s Included

ITIL® 4 Foundation
ITIL® 4 Direct, Plan & Improve
ITIL® 4 Digital & IT Strategy
All official PeopleCert examinations
Accredited learning materials
Scenario-driven learning
Full ILX-DrTutor learner support
Official practice questions
Exam preparation resources
Digital course resources
Accredited ILX eLearning delivery
ITIL Strategic Leader designation upon completion
Optional extras including Take2 exam insurance

Delivery Options & Pricing

eLearning – Delivered by ILX with DrTutor support
Self-paced, 82 hours, 12-month licence, with all three exams included. Price: £1,902 + VAT or £158.50 + VAT per month

What you'll learn

Understand the core concepts of ITIL 4 and the four dimensions of service management
Apply ITIL practices and principles to meet organisational requirements
Optimise service value chains and improve service delivery
Plan, direct, and improve value streams effectively
Integrate governance, risk, and compliance into IT operations
Implement continual improvement methods for sustainable organisational success
Leverage digital strategies to enhance innovation and operational performance
Develop leadership skills to drive strategic IT initiatives
Measure and report on key performance indicators for IT services
Enhance decision-making through scenario-based simulations

Key facts

Facts

Course Level: Foundation, Managing Professional, Strategic Leader
Certification: ITIL 4 Foundation; ITIL 4 Direct, Plan & Improve; ITIL 4 Digital & IT Strategy
Duration: 82 hours eLearning; 5-day Live Virtual Classroom; 5-day Classroom
Exam Duration: 60–90 minutes per exam, depending on course
Pass Mark: 65–70%
Prerequisites: None for ITIL 4 Foundation; ITIL 4 Foundation required for the other two
Delivery Methods: eLearning, Live Virtual Classroom, Classroom

Who It’s For

This course is ideal for IT and digital managers, senior executives, aspiring leaders, and professionals responsible for IT service delivery, governance, and strategic initiatives. It is suitable for individuals seeking to enhance organisational value through improved digital strategy, governance frameworks, and service management practices across IT-enabled products and services.

Exam Information

Exam Duration: 60–90 minutes per exam
Number of Questions: 40–60 per exam, depending on certification
Question Type: Multiple choice, closed book
Pass Mark: 65–70% depending on certification
Delivery Method: Online via remote proctor or in-classroom for Live/Physical options

Pre-Course Requirements

There are no prerequisites for the ITIL 4 Foundation exam. For ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy, learners must hold a valid ITIL Foundation certificate. No prior experience is mandatory, but practical exposure to digital service management and IT operations is recommended to maximise learning benefits.

FAQ

What is the ITIL® 4 Strategic Leader designation?
The ITIL® 4 Strategic Leader designation recognises professionals who have achieved a comprehensive understanding of IT strategy, governance, and digital transformation through three core ITIL 4 certifications.

Which certifications are included in this bundle?
The bundle includes ITIL 4 Foundation, ITIL 4 Direct, Plan & Improve, and ITIL 4 Digital & IT Strategy.

How long is the eLearning course?
The eLearning option provides approximately 82 hours of accredited online content, accessible for a 12-month licence period.

Can I take the exams online?
Yes, all included exams can be taken online via a secure remote proctoring system.

Do I need to complete ITIL 4 Foundation before the other courses?
Yes, ITIL 4 Foundation is required before taking ITIL 4 Direct, Plan & Improve and ITIL 4 Digital & IT Strategy.

What is included in the learning materials?
All courses include accredited digital learning resources, official manuals, scenario-based exercises, and exam preparation tools.

Are tutor support and guidance included?
Yes, full DrTutor tutor support is provided throughout the learning path to help learners succeed in all three certifications.

How is the Live Virtual Classroom delivered?
The Live Virtual Classroom is an interactive, five-day course in an online virtual environment with 6–7 hours of instructor-led training each day.

Is there an in-person classroom option?
Yes, the bundle also offers a five-day in-person instructor-led course with workshops, exercises, and exam preparation.

What is the pass mark for the exams?
Pass marks vary by exam and range between 65–70% depending on the certification.

Can I purchase optional extras?
Yes, optional extras such as Take2 exam insurance and hardcopy manuals are available at checkout.

Do these certifications expire?
No, ITIL certifications do not expire.

How do these certifications benefit my career?
Achieving the ITIL 4 Strategic Leader designation demonstrates expertise in IT service management, strategy, and governance, enhancing career prospects in senior IT and digital leadership roles.

Can I apply these skills in real-world projects?
Yes, the learning path includes scenario-based exercises and practical examples to directly apply ITIL principles to organisational IT and digital strategies.

Are the courses internationally recognised?
Yes, all three ITIL certifications included are globally recognised and accredited by PeopleCert.

What is the total duration for the Live or Classroom options?
Both the Live Virtual Classroom and Classroom options are five-day courses, with 6–7 hours of learning per day.

Enrolment options

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