Key Facts
- Certification: ITIL 4 Digital & IT Strategy (DITS)
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Prerequisites: Valid ITIL 4 Foundation (or v3 Foundation plus transition where applicable)
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Study Time (eLearning): 25–30 hours
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Delivery Methods: eLearning, Live Virtual Classroom, Classroom
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Exam: Online, remote-proctored, closed-book, 30 multiple-choice questions, 60 minutes, 70% pass mark
Who It’s For
This course is designed for IT and business leaders, digital strategists, CIOs, CTOs, service portfolio managers, project managers, compliance and risk officers, and senior managers responsible for IT strategy and organisational direction. It is ideal for professionals shaping digital strategy and leading transformation initiatives.
Exam Information
The ITIL 4 DITS exam consists of 30 multiple-choice questions, is closed-book, and is taken online under remote proctoring. Candidates have 60 minutes to complete the exam, with a 70% pass mark required to achieve certification.
Pre-Course Requirements
A valid ITIL 4 Foundation certificate (or approved equivalent) is required. Learners should have exposure to IT or digital services, business operations, or organisational change to gain maximum benefit. Mandatory pre-course material must be completed for classroom and virtual delivery.
FAQ
1. What is the scope of the ITIL 4 DITS course?
The course covers strategic planning, digital transformation, governance, risk management, compliance, organisational viability, change management, and alignment of IT and digital services with business objectives.
2. Do I need ITIL 4 Foundation before enrolling?
Yes, a valid ITIL 4 Foundation or equivalent certification is required before taking this course.
3. How long does the eLearning course take to complete?
The eLearning course is approximately 25–30 hours depending on your pace and prior experience.
4. Can the exam be taken online?
Yes, the exam is delivered online under remote proctoring.
5. How many questions are on the exam and how much time is allocated?
The exam has 30 multiple-choice questions and candidates have 60 minutes to complete it.
6. What is the passing score for the exam?
The pass mark is 70%, meaning 21 correct answers out of 30.
7. Are practice exams provided?
Yes, mock tests and practice questions are included to support exam preparation.
8. Is there any pre-course material for classroom or live virtual delivery?
Yes, completion of mandatory short pre-course material is recommended for these formats.
9. Does the course cover governance and compliance?
Yes, governance, risk management, and compliance are core components of the course content.
10. Who benefits most from this course?
IT leaders, digital transformation managers, strategists, project managers, risk officers, service portfolio managers, and senior executives overseeing IT and digital operations.
11. Is the course globally recognised?
Yes, ITIL 4 DITS certification is internationally recognised and valued across industries.
12. Can I combine DITS with other ITIL modules?
Yes, DITS is part of the ITIL Strategic Leader stream and can be combined with other modules for higher-level certification.
13. Are learning materials provided digitally?
Yes, digital manuals, workbooks, and online resources are included.
14. Is tutor support available for eLearning learners?
Yes, DrTutor support is provided for eLearning participants.
15. Can I take this course while working full-time?
Yes, the self-paced eLearning format allows learners to study while continuing professional responsibilities.
16. Will I receive a certificate upon passing?
Yes, successful candidates receive the official ITIL 4 Digital & IT Strategy certification.
17. Does the course teach continual improvement principles?
Yes, continual improvement is embedded throughout the course to ensure sustainable organisational success.
18. Can the course help me manage digital transformation initiatives?
Absolutely, the course provides practical frameworks and strategic guidance for leading digital and IT transformations.
19. Is exam-resit insurance available?
Optional exam-resit insurance can be added at checkout for additional security.
20. What support is provided during the course?
Learners receive tutor guidance, access to digital resources, and assistance with exam preparation throughout their learning journey.
