خيارات التسجيل
ITIL® 4 Foundation
The ITIL® 4 Foundation course provides a modern, practical and business-focused introduction to IT Service Management (ITSM). Built on global best practice and aligned with today’s fast-moving digital landscape, ITIL 4 helps organisations deliver reliable, efficient and customer-driven services in a world shaped by cloud, automation, DevOps and Agile ways of working.
This course takes you beyond theory. You will explore the complete ITIL 4 framework — including the Service Value System, the Four Dimensions of Service Management, and the 34 Management Practices — and understand how these components work together to create a resilient, high-value service culture. Through scenario examples, guided explanations and real-world applications, you will learn HOW to apply ITIL principles to improve stability, reduce downtime, streamline processes and enhance service quality.
Whether you work in IT operations, support, digital services, cybersecurity or service delivery, ITIL 4 Foundation gives you a powerful, structured model for managing modern IT environments. By the end of the course, you will be ready to sit the ITIL® 4 Foundation exam with confidence and understand how to bring immediate value back into your organisation through better incident handling, proactive problem management, efficient change processes and continual service improvement.
This certification is recognised worldwide and is often the first step for professionals seeking stronger roles in IT service management, digital transformation and operational leadership.
What’s Included
- 12-month access to ITIL 4 Foundation eLearning
- Fully accredited ITIL 4 training content
- Exam simulator & practice tests
- ITIL 4 digital study guides
- Tutor support from drtutor
- Official ITIL® 4 Foundation exam voucher
- Certificate upon passing
- Access to downloadable reference materials
Delivery Options & Pricing
eLearning / Online Self-Paced – Delivered by ILX and drtutor support
Self-paced, flexible online learning designed for busy professionals.
Full 12-month access, exam included, tutor support, practice exams.
Price: £700 + VAT
Live Virtual Classroom – Delivered by ILX Tutors
Real-time instructor-led training with interactive discussions, case studies and exam preparation.
Price: £730+ VAT
In-Person Classroom – Delivered by ILX Tutors
Face-to-face teaching by accredited ILX instructors with group exercises, activities and exam readiness.
Price: £1,700 + VAT.